About Us

Synergy Systems, Sales & Services Corporation was incorporated in May, 1986 primarily as a trading company geared towards both the garments and electronics export/import industries. Its directors came from the garments and/or computer sectors. In its first three (3) years of operations, it traded in both garments and computer related products (such as chip sets, CPU’s, and monitors). As an offshoot of these trading activities, it also occasionally acted as consultants to foreign venture capitalists who were interested in setting up facilities and/or operations in the garments and electronics industries in the Philippines.

In late 1988, Synergy Systems evolved into a sales and service company necessitated by its eventual shift to system sales as opposed to its original trading of components and supplies. Synergy signed up agency and/or representation agreements with several computer hardware and software manufacturers whose products were designed for automation of manufacturing processes especially in the sewn products (apparel, bags, tents, etc.) industry.

In serving the manufacturing industry, Synergy Systems had to reinforce its service organization to ensure quick response to customers’ systems problems to avoid costly manufacturing downtime. Synergy’s competent staff of computer services and application engineers has therefore become the foremost marketing advantage of the company. Potential customers are readily convinced because of the strong after sales service.

Today, Synergy Systems is a full fledged sales and service organization that continues to offer consultancy services to the sewn products manufacturing industry. Synergy continuously trains and upgrades the skills of its engineers to maintain its position in the forefront of computerization technology. Synergy therefore also has spun-off into servicing PC’s and servers of other computer vendors who have nominated Synergy as their service providers.

Synergy Systems today has an average annual sales and service turnover of Php30,000,000 with system sales accounting for 60% of the amount. The service organization maintains over 500 computerized and/or computer installations among its over 156 major customers both in the Philippines and Saipan.

Synergy therefore is in a position to act as supplier and wholesaler to the computer retail industry because of its wide base of installations and resources.

Synergy’s training programs also places trained system operators and service personnel among its clientele – and even with its co-agents in other countries. Synergy therefore continues to train able systems operators, Application Engineers, Marketing Specialist and Service Engineers in excess of its internal requirements as a pool for its customer base.

Other than the abovementioned representations, Synergy also relies on local importers for its PC and peripherals hardware requirements. Synergy in essence is also a Value Added Reseller (VAR) of branded and/or generic PC’s and peripherals packaged with the customer’s preferred software and networking capabilities. A major portion of Synergy’s VAR business is in the Service Contracts it bundles with the systems it sells.

Synergy’s Service Department replenishes its parts inventory for the PC/Peripherals business partly from local suppliers and a majority through direct importations from its Hong Kong, Taiwan, Singapore and U.S. sources.

Presently, Synergy has a parts inventory amounting to Php 13,650,000.00 both for PC’s, peripherals, and related hardware of the companies it represents.

Synergy’s Service Department is fully equipped to service and repair systems up to the board level. Its array of oscilloscopes, signal generators, probes and testers can diagnose hardware from the power supply to the main board.

Synergy’s Service and Applications Engineers have experience in all forms of PC’s (HP, IBM, Compaq, AST, etc.) and peripherals such as Textronix color printer, Canon Bubble Jets and HP Ink Jets, Epson Scanners/printers, Numonics, Wacom and Summa Graphics digitizers to name a few.

Both its Service and Applications Engineers were trained by GTI. Training updates are regularly conducted by GTI (at GTI Headquarters or Regional Offices) to ensure up to par and up to date performances of Synergy’s Engineers. The same Engineers are also well-versed in Novell, Windows NT, and SCO Unix.

Synergy now has 5 regular Service Engineers, 1 Computer Technician and 3 Applications Engineers (software and Operating Systems Specialists). This includes a Novell certified engineer.